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C&BS Accessibility Statement

This accessibility statement applies to CultureandBusiness.scot website

This website is run by Culture & Business Scotland.

Policy Intention

The long-term goal and intention of this policy is to state clear accessibility principles that the Culture & Business Scotland website should follow. Culture & Business Scotland is in the process of ensuring its pages comply with the AA standard of the W3C recommended version of the Web Content Accessibility Guidelines (WCAG).

Culture & Business Scotland acknowledges that this is an anticipatory and continuing work in progress and, in order to ensure no user is disadvantaged while this work is carried out, Culture & Business Scotland intends to respond to all requests for assistance with accessibility by either altering the necessary content as soon as possible, or, if requested, by providing the information in an alternative format at no cost within a reasonable timeframe. It is the responsibility of Culture & Business Scotland to provide these alternative formats.

Appropriate channels of communication are available to allow visitors to request alternative formats and to give feedback about any accessibility issues. Culture & Business Scotland will make reasonable adjustments to ensure specific individual needs that cannot be addressed by mainstreamed adjustments are met.

Policy Dimensions

For the purpose of this policy, the term “websites” includes:

  • Websites (public and non-authenticated ) managed and under the control of Culture & Business Scotland using the cultureandbusiness.scot domain (www.cultureandbusiness.scot/something) or any subdomain (something.cultureandbusiness.scot).
  • Material managed and hosted by Culture & Business Scotland on these pages such as documents, video and any other additional files.

Policy Principles

We will adhere to the following principles in relation to its websites:

  • The websites shall provide appropriate channels of communication for feedback about accessibility.
  • The websites shall meet Culture & Business Scotland’s responsibilities under The Equality Act (2010)
  • The websites shall meet level AA of the W3C recommended version of the Web Content Accessibility Guidelines.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our ‘contact us‘ page, call or email us [add link to contact details page] for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Head of Finance & Operations:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility 

Culture & Business Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.